Dooneymalls Privacy Policy

1. Information We Collect

1.1 Personal Information

• Contact information: Name, email address (e.g., [email protected] for communications), phone number, shipping and billing address;
• Account information: Username, password (encrypted for security);
• Payment information: Credit card details, debit card details, or other payment method information (we do not store full payment details; this information is processed by trusted third-party payment processors);
• Other information: Preferences (e.g., product interests), communication preferences, and any other information you choose to share with us (e.g., when submitting feedback or inquiries).

1.2 Non-Personal Information

• Technical information: IP address, browser type and version, operating system, device type, screen resolution, and information about your interaction with the Site (e.g., pages visited, time spent on pages, links clicked);
• Usage data: Aggregated data about Site traffic, product views, and purchasing patterns (this data is anonymized and used for analytical purposes).

2. How We Use Your Information

• Process and fulfill your orders: Verify your identity, process payments, arrange shipping, and send order confirmations and delivery updates;
• Provide customer service: Respond to your inquiries, resolve issues, and address your needs (e.g., assisting with returns, exchanges, or product questions);
• Manage your account: Maintain your account information, update you on account activity, and ensure the security of your account;
• Improve our Site and services: Analyze usage data to enhance the functionality, usability, and performance of our Site, and develop new products or services that meet customer needs;
• Send marketing communications: Provide you with information about our products, promotions, discounts, and events, based on your communication preferences. You can opt out of marketing communications at any time (see Section 6);
• Ensure security and prevent fraud: Detect and prevent fraudulent activities, protect our Site and users from security breaches, and comply with legal obligations;
• Comply with legal requirements: Fulfill our legal and regulatory obligations, such as tax reporting, and respond to lawful requests from government authorities.

3. How We Disclose Your Information

• Trusted third-party service providers: We engage third-party vendors to perform services on our behalf, such as payment processing (e.g., PayPal, Stripe), shipping and logistics (e.g., FedEx, UPS), email marketing (e.g., Mailchimp), and Site analytics (e.g., Google Analytics). These service providers have access to your personal information only to the extent necessary to perform their services and are obligated to protect your information;
• Legal and regulatory authorities: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others;
• Business transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred to the acquiring or successor entity. We will notify you in advance of any such transfer and ensure that the receiving party complies with this Privacy Policy;
• With your consent: We may disclose your information to third parties if you explicitly consent to such disclosure.

4. How We Protect Your Information

• Encryption: We use encryption technologies (e.g., SSL/TLS) to secure data transmission, especially for payment information and sensitive personal data;
• Secure storage: Your personal information is stored on secure servers with restricted access;
• Access controls: Only authorized personnel have access to your personal information, and they are required to maintain the confidentiality of such information;
• Regular security audits: We conduct periodic reviews of our security practices to identify and address potential vulnerabilities.

5. Your Rights Regarding Your Information

• Right to access: Request a copy of the personal information we hold about you;
• Right to correction: Request that we correct or update any inaccurate or incomplete personal information;
• Right to erasure (right to be forgotten): Request that we delete your personal information, subject to certain legal exceptions;
• Right to restriction of processing: Request that we restrict the processing of your personal information in certain circumstances;
• Right to data portability: Request that we transfer your personal information to another organization, in a structured, commonly used, and machine-readable format;
• Right to withdraw consent: If you have given us consent to process your information, you may withdraw your consent at any time (this will not affect the lawfulness of processing based on consent before its withdrawal).

6. Opt-Out of Marketing Communications

• Clicking the "unsubscribe" link at the bottom of any marketing email;
• Contacting us at [email protected] and requesting to be removed from our marketing lists.

7. Cookies and Tracking Technologies

• Necessary cookies: These cookies are essential for the operation of our Site (e.g., enabling you to log in to your account, add products to your cart, and process payments). They cannot be disabled;
• Performance cookies: These cookies collect information about how you use our Site (e.g., pages visited, errors encountered) to help us improve the Site’s performance;
• Functional cookies: These cookies remember your preferences (e.g., language, shipping address) to provide a more personalized experience;
• Marketing cookies: These cookies are used to deliver targeted advertisements and promotions based on your interests.

8. Third-Party Links

9. Children’s Privacy

10. Changes to This Privacy Policy

11. Contact Us